FAQ
Find answers to our most commonly asked questions.
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It will take 10-14 business days to return the items back home.
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We cremate each pet 1 at a time (privately) to ensure that it is only your pet.
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You can complete the form on our Contact Page for questions or send us an email.
* If you are contacting us about an existing service, please provide the pets first and last name in the subject line. We recommend using the same email that was used to purchase the service.
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No, we only offer the one standard urn and paw print to keep the cost of the services as low as possible.
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Once the driver is dispatched and in route it can be up to 50% of the total cost of services.